Ben Carter is the Director of Critical National Infrastructure Services for Vodafone and is responsible for a wide range of communications services that support the UK’s Utility Industry and Blue Light Services. Prior to joining Vodafone in 2015, Ben held several leadership roles for AT&T in EMEA working with various Fortune 100 companies. Ben is an seasoned leader with 20 years’ experience across Communications Strategy, Operations, Delivery and Sales. Ben has worked with many industry leading organisations to transform the ways they connect their people, assets and places as they strive for world class customer service leveraging his own experience in being agile in the fast moving, ever changing telecoms sector. Ben’s experience with the UK’s CNI & security services has highlighted the commitment of these sectors to greater efficiencies, keeping their people safe and their customer service a priority but in challenging security and operational environment. Ben is based in the South East of the UK but travels to visit clients across all parts of England Wales Scotland and Northern Ireland. In his spare time he enjoys the privilege of being Mrs Carter’s husband and trying to keep up with his cross country running son and pick up after his dressing-up loving daughter.
23-May-2017Megatrends and their impact on utilities