A Law Graduate and Chartered Accountant, Douglas worked for PwC from 1995-2004. This included 2 years living and working in Toronto with PwC Canada and experiencing a wide range of transactions across North America.
Douglas joined ScottishPower in 2004, initially working within Retail Finance, prior to spending 12 months on the Iberdrola integration. Douglas helped launch the ScottishPower Energy People Trust charity in 2005 and has been Treasurer and a Board Trustee since inception. After managing the UK Debt Business from 2012 to 2015, Douglas was appointed UK Operations Director in 2016, two key Retail roles where customer focus is the top priority.
23-May-2017Meeting the needs of vulnerable customers