Utility Week Live, 22nd - 23rd May 2018

Jonathan Seal

Jonathan Seal

strategy director, Mando

Speaker, part time science nerd, stranger to direction-sense, and grumpy-old-man of poor customer experience. Jonathan consults for global brands and speaks on digital trends and disruption, the rise of AI in marketing, more personal computing, and the evolution of digital working.

Over 20 years in digital, there are probably more utility companies Jonathan has worked with those he hasn’t, and he has a particular interest in how intelligent computers can help improve customer experience, especially within utilities and water companies.

Jonathan spends time with some very clever people as part of the BIMA board on artificial intelligence, and is Strategy Director at Mando, an organisation dedicated to using digital to simplify people’s lives.


The best industry exhibition I have ever been to. Thought provoking, interesting, good networking, with a positive feel to the whole event… it was excellent!

Jacob Tompkins OBE, Managing Director, Waterwise