41 years in the Gas industry – Sheffield, Apprentice Gas Fitter, fitting Cookers Fires and Water heaters, to Scunthorpe selling them first to domestic customers then to Builders and Developers. Then Sheffield, Rotherham, Workington and Middlesbrough; as Service, Administration, and eventually Area Manager responsible for 135 Office staff and 310 Service engineers.
To Regional Marketing Manager in Northern Region before moving to ‘Transco’ as Metering Policy Manager, with some responsibility for the Network Code development. Then an Account Manager responsible for some major shippers and finally Customer Relations Manager for National Grid.
In 2004 on leaving the Gas industry I became a Lay Member of the Bar Standards Board for eight years, sitting on tribunals where Barristers faced their self-regulated discipline process.
In 2006 along with Rod Sinden and Gill Walton set up the UIA, generating a large proportion of the UIA CoP. The UIA is where Third Party Intermediaries who wish to work to the Premier Code of Practice and defined standard; plus, are prepared to be accountable to their customers through an independent redress scheme, can become members. The UIA is a Trade Association and a ‘not for profit’ organisation. www.uia.org.uk
I lead on Water for the UIA, attend the CCWater meetings, meet with Ofwat and on behalf of the UIA have responded to a number of consultations as part of the NHH market opening.