chair, Affinity Water Cutomer Challenge Group
Teresa has been Chair of the Affinity Water Customer Challenge Group (CCG) since July 2016. She has a background in regulation, consumer protection and consumer affairs. She was Director of Policy and Advocacy at Citizens Advice for 13 years until June 2013. Prior to that Teresa held senior policy roles with the Office of Rail Regulation, Office of Water Services and the National Consumer Council. In addition to her role with the Affinity Water CCG Teresa’s current non-executive portfolio includes being a board member of the Northern Ireland Authority for Utility Regulation; Consumer Champion for the Cavity Insulation Guarantee Agency, Council member of the Council for Licensed Conveyancers a Trustee of the Fairbanking Foundation.