Utility Week Live, 22nd - 23rd May 2018

Tom Lambert

Tom Lambert

general manager, streetworks, Balfour Beatty Utility Solutions

I have spent the past 25 years building a professional reputation in the street works arena and have used both interpersonal and knowledge to contribute to my chosen field over that period of time. I am a driven individual who is very passionate about holes in the street. Some say that I am obsessed other say I am mad but either way I have made it my business to become a expert in my field and the award granted to me in 2012 by my piers at the NJUG Awards was the highlight of that career so far.

Streetworks has changed beyond recognition over the past 10 years and not necessarily for the good. I believe we have forgotten the basic aim which is to provide our customers with the services they desire this includes utilities and a road network free from disruption. It is this basic principle I endeavour to return to and strive to bring the street works sector to focus upon.

I began my career in street works with Eastern Electricity in 1992 and facilitated the set up of their street works department in 1993. As Streetworks Manger for Eastern Electricity I played an active role in the Anglian HAUC Community chairing both the AJUG and AHAUC for a number of years.

In 2003 I joined Walgrave on their contract with 24Seven in London and was instrumental in the substantive improvement of their street works performance which won them the Gold Award in the City of London Considerate Contractors Scheme. Since then I have been the National Streetworks Manager for Balfour Beatty Power Networks and now Balfour Beatty Services

Balfour Beatty was the first associate members of NJUG and I was instrumental in the creation of the associate membership. My team played an active role in all fields of NJUG’s activities including working parties, consultations and forums. I personally have been involved in a number of working groups including the Safety Code of Practice review.

In 2009 I was appointed a non-executive Director of NJUG with the purpose of pulling together performance data and looking at best practice across the industry both of which are issues very close to my heart. In 2012 NJUG bestowed the NJUG Award for Outstanding Contribution on me which was a great honour.

I currently sit on a number of key NJUG EPG Groups, NJUG Management Team, All Regions Secretariat and Deputy Chair of NJUG Operations Group.

I am very passionate about street works and in particular the role associate members should play in shaping the future street works landscape. Our role as the “doers” of the work is fundamental in achieving a realistic balance between the practical world of street works and the expectations of the politicians and general public. We have come a long way since 1994 but we are still faced with a number of challenges some of our own making and some at the whim of others. We now have to look to the future to ensure that we have a streetworks environment that still delivers the needs of the consumer while satisfying the expectations of the politicians and local government.

I would like to encourage more involvement of Associate members in NJUG in particular in those areas where their expertise is greater than that of our Utility sector members i.e. in the practical application of streetworks and in driving Quality and performance improvement.


The best industry exhibition I have ever been to. Thought provoking, interesting, good networking, with a positive feel to the whole event… it was excellent!

Jacob Tompkins OBE, Managing Director, Waterwise