Smart metering – finishing the job

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In this session, we will explore what needs to be done to get more meters onto the walls of persistently disengaged or sceptical customers and what steps still need to be taken to ensure smart meter data is working as hard as it can to deliver customer benefits and market innovation. 

Join this session to hear: 

• New thinking on the use of incentives for smart meter uptake  

• New techniques for engaging hard-to-reach customers with smart metering benefits 

• Lessons learned from harder installation experiences 

• How the cost of living crisis is impacting smart meter uptake 

• Latest thinking on maximising the value of smart meter data 

• Can smart provide data for good? 

• Data for good

Chair: Rob Horgan, Utility Week Live Editorial Team 

Generating demand and tackling the harder to reach installations - closing the engagement gap 
George Walters, Chief home services officer, Utilita

Optimising the data value chain for innovation 
Jeremy Yapp, Head of flexible energy systems, BEAMA

Maximising the value of smart meter data – what next?
Dr Katie Russell, Data director, OVO

Optimising customer engagement 
Ronald Starreveld, Enterprise architect, Salesforce