Making energy flexibility easy for consumers

In this session, we will explore the steps utilities are taking to make participation in a flexible energy system easy and attractive for more consumers. Join this session to find out:  

• How successful early flexibility products are proving at generating benefits for customers and the energy system 

• What lessons are being learned about effective incentive levels 

• What role the introduction of market-wide half hourly settlement could have in opening up energy flexibility innovation 

• What new balancing and settlement capabilities energy suppliers have introduced to support a seamless experience for customers taking part in flexibility 

• Whether the cost of living crisis could create an opportunity to grow engagement in energy flexibility 

• How digital infrastructure can facilitate market coordination and streamline participation 

Chair: Utility Week Live Editorial Team 

Making flexibility markets vibrant and accessible 
Dr Nina Klein, Interim head of distributed flexibility and enablers, Ofgem

National Grid Turndown project - controlling consumption at peak times 
James Kerr, Consumer strategy lead, National Grid ESO

Rewarding customers for reducing consumption learnings from pilot schemes 
Amanda MacDonald, Energy propositions, OVO