Collaborative innovation brought to life

Utility Week Live 2022 takes place at Birmingham’s NEC on 17 & 18 May as we reunite the UK’s energy and water industries in-person to learn, seek inspiration and forge new partnerships.

This year’s show represents our biggest and most comprehensive content programme yet, with challenges identified through our close connections with the industry.

The exhibition will welcome more than 150 speakers across five action-packed theatres with the pan-utility challenge programme featuring practical case studies and seminars tackling a range of front-line industry issues; and the keynote stage exploring the headline themes of collaborative innovation and the race to achieve net zero carbon targets. 


On the keynote stage we are proud to welcome some of the leading figures across the industry, including:

  • Suleman Alli, director of strategy & regulation, UK Power Networks
  • Matt Crabtree, engineering director, South West Water
  • Duncan Burt, chief sustainability officer, National Grid
  • Andi Karaboutis, group chief information & digital officer, National Grid
  • John Russell, director of strategy and planning, Ofwat
  • Jourdan Edwards, interim deputy director – onshore networks, Ofgem
  • Alison Japp, customer care director, Ovo
  • Rachel Fletcher, director of economics and regulation, Octopus


The challenge programme will take place across three stages, featuring practical, hands-on content to help visitors tackle challenges including:

  • Decarbonising heat
  • Decarbonising transport
  • Improving customer experience post-pandemic
  • Delivering first class field operations
  • Optimising data for better business
  • Delivering best in class asset management
  • Planning and delivering streetworks
  • Delivering smart water networks
  • Delivering smart energy networks
  • Optimising wastewater treatment
  • Deploying technology for better business


Visitors are also invited to attend our new “collaborate exchange” sessions...

For an informal discussion with peers on topics including recruitment and retention and behavioural change. To view the programme and express an interest in taking part click here.

On top of this, our innovation stage will delve into actionable insights on subjects ranging from hydrogen blending to trial-to-purchase pilots and innovating to support vulnerable customers.

Utility Week Live is the home of innovation, welcoming our headline sponsor Capita and hundreds of market leading exhibitors sharing products and solutions, from asset management through to customer care. The exhibition is packed with features, including:

  • The new Spring Water Innovation Hub, with water companies including Severn Trent, United Utilities, Anglian, Northumbrian and Welsh Water sharing their innovations projects, insights and experiences
  • The return of the Energy Innovation Centre’s Innovation Zone, with the distribution network operators including UK Power Networks, Northern Powergrid, SSE and Scottish Power sharing their innovations, joined by some of the industry’s most exciting SME innovators.
  • The Isle Water Innovation Zone, bringing together world-standard innovators in the water space with a dedicated content area.
  • The new Institute of Water Skills Challenge, with teams of apprentices from across the industry competing in a series of hands-on time trials and a Mastermind Quiz for the crown of “Skills Champion 2022”.
  • A new central meeting hub, where visitors can prearrange meetings with fellow visitors, exhibitors and speakers via our show app; take a seat for an informal chat; or even plug in to our free “work from UWL” desks to dial into the office.

There will also be a rolling programme of invitation-only workshops and roundtables happening live on the show floor.


Utility Week Live portfolio director Ellen Bennett said: “We can’t wait to reunite the industry at Birmingham’s NEC, and, with five theatres and more than 150 speakers, we’re confident this is our most exciting, diverse and useful content programme yet.

“Our programme takes specific industry issues such as tackling operational efficiency; creating flexible and smart infrastructure that is fit for purpose; and delivering best-in-class customer service; and showcases best practice and innovation to help solve these challenges. The sessions are designed specifically to arm visitors with insights and solutions they can take back to the front line.

“Meanwhile, our keynote stage will feature high level thought leadership from industry change makers, looking at two of the biggest issues facing utilities today: the race to achieve net zero and of course our headline theme of collaborative innovation.” 

Gain unmissable inspiration and fresh ideas from sector leaders and transformational companies across two days of unrivalled content and solution showcases, 17-18 May 2022, NEC, Birmingham.

Registration takes just 2 minutes and you'll be kept in the loop of all the latest show news and exclusive content.


Highlights from the agenda

11 am, 17 May, Stage 1:Decarbonising heat

Decarbonisation of heating for buildings is now solidly acknowledged as a make-or-break issue in the UK’s ambitious mission to reach net zero carbon emissions by 2050. The government’s Heat and Buildings Strategy and Hydrogen Strategy have put in place a founding framework for how the challenge will be tackled, with roles for both electric and hydrogen-based technologies. Now it’s time for action. 

Dan Hopcroft, Zero carbon heat director - EDF Energy
Stuart Allison, Strategy director - Vattenfall
Gus Mcintosh, Director of future energies - SGN
Mark Livingstone, Director - Guidehouse

3.15 pm, 17 May, Keynote stage: Delivering on net zero 

This session will bring insight and inspiration to those aiming to up the pace and ambition of their transition to a more sustainable future – looking at what immediate actions companies are taking to reduce emissions, decarbonise our electricity supply and remove or offset their residual emissions – to deliver on net zero targets.

Rachel Fletcher, Director of Economic and Regulation, Octopus Energy
Matt Crabtree, Engineering Director, South West Water
Andrea McCormick, Head of Sustainability, OVO
Matt Hindle, Head of Net Zero and Sustainability, Wales and West Utilities
Hannah Winter, Head of Responsible Business, Capita

11.45 am, 18 May, Stage 1: Net Zero 2030: the water sector’s challenge

The water sector’s landmark commitment to achieving net zero carbon emissions by 2030 has released a wave of focussed and determined activity across the sector as companies seek to leverage new technologies and processes to move them closer to their goal. 

Ben Martin, Lead research scientist - Thames Water
Adam Brookes, Manager of innovation discovery - Anglian Water
Kate Edwards - Outram Research
Richard Buckingham, Climate change and carbon manager - Anglian Water

2 pm, 18 May, Stage 3: Smart meters - getting them out there and making the most of them 

The rollout of smart meters to energy and water consumers is creating a foundation of data for service innovation and promotion of more sustainable consumption habits. The industry still needs to contend with significant gaps in smart meter coverage as well as patchy consumer buy-in to data sharing, but as these issues are tackled, what are companies doing to ensure the full potential of smart meter insights are leveraged? 

Lindsay Congreve, Head of metering operations - Anglian Water
Joe Mills, Head of smart metering platforms - OVO Energy
John Miller, Head of smart roll out - British Gas


Gain unmissable inspiration and fresh ideas from sector leaders and transformational companies across two days of unrivalled content and solution showcases, 17-18 May 2022, NEC, Birmingham.

Registration takes just 2 minutes and you'll be kept in the loop of all the latest show news and exclusive content.