Macro 4

Stand: D2
  • Information and data services
  • System integration
  • Call centres/billing
  • Customer Service
Macro 4

We are a global software and services company, focused on solutions that drive digital transformation and enhance customer engagement. We help organizations to deliver better multi-channel experiences, personalize customer communications and drive greater value from their corporate content.

As a division of UNICOM Global, we benefit from being part of a major provider of integrated software and hardware solutions with over 50 corporate entities througout the world.

 

 

Address

The Orangery
Turners Hill Road
Crawley
West Sussex
RH10 4SS
United Kingdom

Website

http://www.macro4.com
Contact Exhibitor

Contact Exhibitor


Loading
  • Keeping legacy applications alive takes more time, money and effort than you might think. The costs of software and hardware charges, IT support and data centre overheads for maintaining obsolete syst ...
  • In this webinar we discuss the business and compliance risks associated with legacy systems and offer practical solutions to tackle these challenges. Learn about: The importance of ensuring your data ...
  • With the rapid increase in cyber security threats over the past few years, legacy systems are particularly vulnerable to attack. If you're tasked with managing data in these systems then these threats ...
  • Digital channels have come under increasing pressure as a result of the pandemic and many systems are now struggling to cope with increased demand, including those that manage electronic invoicing.
  • In this webinar we show you how our Columbus solution can simplify and speed up HR processes, improving efficiency for HR teams.
Loading
  • This white paper discusses six ways that organizations can improve communications in order to deliver a better online and offline experience and discusses how customer communications management (CCM) ...
  • Are organizational issues hampering your customer experience? As digital transformation continues to accelerate, the customer experience bar has been raised and many organizations are struggling to me ...
  • This report covers rising energy prices, customer loyalty and attitudes to switching; interaction with utility suppliers; billing; and the environmental policies of utility companies. 
  • Macro 4 develops software solutions that accelerate digital transformation.  
  • Legacy applications are a natural outcome of business transformation. But they create new challenges. Discover the benefits of decommissioning in seven key business areas.
  • Find out about the benefits of customer communications management and how it can transform the customer experience.  
  • Columbus helped Severn Trent Water with customer service, application decommissioning and archiving; improving service, productivity and avoiding the costs and risks of supporting older technology.
  • Macro 4's Columbus software gives E.ON easier access to millions of customer documents. 6,000 users have a single view of customer communications, improving query resolution and customer service.
  • An essential part of your digital transformation strategy. Find out how to increase business agility, improve customer experience, gain business insights and achieve compliance.
  • Our customer communications management solution gives you the right tools to create and deliver personalized, relevant and timely  communications that are optimized for every channel.      
Loading
View all Exhibitors

REGISTER NOW FOR THE UK’s ONLY PAN-UTILITY EXHIBITION!

Gain unmissable inspiration and fresh ideas from sector leaders and transformational companies across two days of unrivalled content and solution showcases, 17-18 May 2022, NEC, Birmingham.

Registration takes just 2 minutes and you'll be kept in the loop of all the latest show news and exclusive content.

GET YOUR FREE TICKET