Innovation programme

UWL online

Innovation programme

As Utility Week Live Online reunites the utilities industry in a virtual space, our pan-utility innovation programme looks in detail at innovating for net zero; innovating for vulnerable customers and innovating for whole systems change. With an opening plenary from Ofgem and Ofwat, the programme also explores the necessary business conditions to take innovation through to business as usual. 

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Innovating for vulnerable customers
    • Innovating for vulnerable customers
    Innovation
    Responsibility for delivering essential services has always come with responsibility for utilities companies to protect the most vulnerable in our society, ensuring they are not deprived of heat, powe ...
    • Innovating for vulnerable customers
    Innovation
    Decarbonisation presents risks and opportunities for consumers living in vulnerable circumstances. Rose will introduce how the ESC supported a project, Net Zero Leiston, to be the first Net Zero Town ...
    • Innovating for vulnerable customers
    Innovation
    Anyone can be vulnerable if their circumstances change. Cadent is focused on individual needs and how, through innovation, we can ensure customers stay safe, warm and connected in their homes. Hear ab ...
    • Innovating for vulnerable customers
    Innovation
    • Innovating for vulnerable customers
    Innovation
    The web has to be inclusive. One in five people living in the UK have a disability. From Microsoft’s “inclusive design” movement - creating adaptive controllers for users with a range of disabilities ...
    • Innovating for vulnerable customers
    Innovation
    • Innovating for vulnerable customers
    Innovation