KEYNOTE 2019

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KEYNOTE 2019

KEYNOTE IS OPEN TO ALL FOR THE FIRST TIME

We're opening up the UWL Keynote experience to all visitors for 2019. Gone is the old model of paying to attend the most high-profile speaker slots.

All zones and areas, including our amazing Keynote Stage, will be free-to-attend and accessible with the standard visitor pass.

SPONSORED BY

CO-SPONSORED BY

INTRODUCING OUR CELEBRITY SPEAKERS

We are extremely lucky to be joined by two renowned figures at this year's Keynote - Zoe Kleinman and Robert Llewellyn.

Key to any business transition is the adoption of new ways of thinking and operating, plus an understanding of key technologies and the impact they are making on utilities. Both speakers are well-placed to provide unrivaled insights from their shared wealth of experience. 

Zoe Kleinman

Zoe Kleinman is a leading technology journalist and presenter, with a passion for all things tech.

From cybersecurity and hacking to AI and driverless cars, she brings tech stories to a mainstream global audience of millions across international radio, TV and online outlets (including Radio 4's Today programme and BBC World News).

With over 10 years of broadcasting experience, she also travels the world in search of the Next Big Thing.

Robert Llewellyn

Robert Llewellyn is a British actor, comedian, writer and presenter. A high-profile advocate for electric card, Robert presents YouTube series Fully Charged to over 440,000 subscribers with over 2 million views a month.

With his experience, knowledge and interest in electric transport of all kinds, plus alternative energy sources, he is ideally placed to give an expert keynote address on the challenges facing the UK energy sector. 

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10:00
  1. Keynote Theatre
    75 mins
    • Keynote

    What does a utility fit for the 21st century look like? This session will address questions around how the utilities are changing and adopting new business models in order to ensure their survival and set the foundations for them to flourish. It will ask how utilities can transition from their 19th century roots and institutionalised in the old way of thinking, to a more dynamic and flexible business.

    Chair: Jane Gray, content director,  Utility Week 

11:45
  1. Keynote Theatre
    75 mins
    • Keynote

    Key to any business transition is the adoption of new ways of thinking and operating. This session will examine the potential of some key technologies, such as machine learning and AI, as well as assessing the impact they have already made on the utilities. Rounding this off will be an outside-in case study on how a large, traditional business can evolve rapidly, cementing its place at the centre of a much bigger market as a result.

13:30
  1. Keynote Theatre
    75 mins
    • Keynote

    When the energy companies were privatised in the early 90s, the drive to increase the number of suppliers in recent years, as well as the opening up of the non-domestic water market to retail competition, the aim was to improve customer service and to slash costs. However, energy companies are fighting a tide of negative perception and increasing complaints, whilst the water retailers are still finding their feet. As a result, Utility Week is asking: Has competition failed customer service?

15:15
  1. 75 mins
    • Keynote

    With the utilities eager to change themselves and the way they work, clarity is required about what they are transitioning to. Is the historical way of thinking of just being a commodity provider being replaced with that of a service provider? And what do the social responsibilities for these companies look like in the coming decades? This session examines what the future of customer service, and therefore of the utilities, looks like for the rest of this century. 

09:45
  1. 75 mins
    • Keynote

    Change is essential. Without it, businesses will die. This session will give an outside-in example of an industrial revolution that is underway, and then look at how utilities need to adopt and utilise the latest technological thinking to successfully make the jump to becoming a digital business.

    Chair: Jane Grey, content director, Utility Week 

11:20
  1. Keynote Theatre
    80 mins
    • Keynote
    With the explosion of digital data, 21st century businesses need to be able to use it to their, and their customers’ benefit. Old businesses will change; new digital businesses will emerge; and the internet of things, and connected homes and cities are being developed to exploit this data to its fullest. This is the smart revolution.
12:55
  1. Keynote Theatre
    75 mins
    • Keynote

    The government has placed the low-carbon economy at the heart of the UK’s industrial strategy. This need to cut carbon is driven by the need to limit the potentially disastrous impacts of climate change, not only on our country, but globally. A key plank in this strategy is cutting the emissions coming from the transport sector, an area which up until recently has been a carbon laggard. However, attitudes are rapidly shifting gear, and green solutions are springing up and there are aims for ambitious adoption. 

14:30
  1. Keynote Theatre
    75 mins
    • Keynote

    With low carbon change being driven on a number of fronts, the utilisation of new and different fuel and power sources, and keeping carbon emissions tumbling, is vital. Plus, they all present a variety of different challenges and opportunities. For example, will electric vehicles – both battery and potentially hydrogen based – offer a ‘mobile energy grid’ allowing the system operator another tool to balance the grid? What impact will hydrogen have on the existing gas networks? And will gas get another lease of life powering HGVs? This session delves further into the energy transition to examine these questions further.