Plan your visit




We’re keen to help you prepare for your visit to the NEC and make the most of the business and leisure facilities on site. Click below to find out how to save 25% on Virgin train fares to the NEC, find somewhere to stay and where to eat out.

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Taking place 

Hall 12, NEC
Birmingham, B40 1NT

Tuesday 22 May 2018: 9.30am - 5.00pm
Wednesday 23 May 2018: 9.30am - 4.00pm

View Full Agenda


  • Car parking
  • Shuttle buses and taxis
  • WiFi
  • Catering
  • Cash machine
  • Cloakrooms and lost property
  • Disabled facilities & mobility equipment
  • International trade promotion centre
  • Pay phones, post boxes and mobile charging
  • Business services
  • Prayer facilities
  • Toilets, changing places & baby facilities

To find out more, and for downloadable maps, please visit:

If there’s anything else you’d like to know, please call the NEC on +44 (0)121 780 4141 or email them via:


By train

The NEC is located less than a ten-minute walk from Birmingham International Railway Station, which means you can arrive at Utility Week Live quickly and conveniently, without even having to step outside!

Many services run direct to Birmingham International. If yours doesn’t, you can catch a connecting train at Birmingham New Street. There are regular services, up to nine times per hour, and the journey only takes 10-15 minutes. For further information call National Rail enquiries on 08457 484950 or visit

An exclusive 25% discount is valid on Virgin Trains Advance fares. To get your discount click here.

Get the best fares

By car

The NEC is eight miles east of Birmingham City Centre, and at the heart of the UK motorway network.

The postcode is B40 1NT.

The NEC has 16,500 spaces available. Follow the electronic signage or directions provided by the NEC traffic team to get you to the right car park area for your event. Once you’ve parked, you can either take a free shuttle bus or walk to the hall using the sign posted footpaths. Standard parking is charged at £12 per day by the NEC.

By bus & coach

Over 120 National Express and Megabus coach services run daily across the UK to Birmingham Airport. From the Airport, you can get to the NEC via the free air-rail link, which takes just 90 seconds and runs every two minutes.

National Express coaches run services between Digbeth coach station, near Birmingham city centre, to Birmingham Airport. From the airport you can get to the NEC in minutes. For further details, please visit

Birmingham New Street station is approx. 11 minutes walk from Digbeth coach station.

The NEC is approximately 10 miles by taxi from the coach station at Digbeth.

For stagecoach services, visit

Jumping on a bus in Birmingham City Centre? You’ll need the X1 service (every 15 minutes) or the 97A (every 30 minutes). Local services also run from Solihull (966) and Coventry (900).

By taxi
The NEC have teamed up with TOA Taxis to ensure a safe, friendly service is availanle to you 24/7 at the NEC. You can book over the phone by calling +44 (0)121 427 8888 or 0800 014 2729, online or via their handy app. Alternatively, pick a taxi up at the clearly marked ranks outside the NEC main entrances. For added convenience, TOA Taxis accept all major credit cards, subject to a charge of 10% + VAT.

If you plan to arrive at the NEC using a different taxi or private hire provider, you will be dropped off at either the Piazza drop off and pick up area or the Atrium entrance.

At the end of your visit, if you choose to use TOA you can be picked up by the main entrance, or if you are being picked up by another taxi or private hire provider, you will need to go to the Private Hire pick up area. You will find one located at either the Piazza or Atrium, a short walk from the main entrances.

By plane

The NEC is just minutes away from Birmingham Airport (BHX) – handy for international visitors and those on UK internal flights!

From the airport, take the free and fast Air-Rail Link to Birmingham International Railway Station and then it’s just a minutes walk the to the NEC entrance.

The Air-Rail Link runs every two minutes and takes just 90 seconds to reach the NEC. It leaves the airport from the upper level of Terminal 1, and operates daily between 0515am and 0200am.

For further information:



We have negotiated special rates on accommodation for you. From luxury rooms to somewhere simple to stay, you'll find a host of hotels right on the NEC's doorstep. Visit the, the official accommodation booking partner for Utility Week Live 2018. The Hotel & Conference Company have been booking hotels and venue finding for the Corporate Travel Market since 2009 and utilise the latest technology to assist the booking process, allowing bookers to make and access, their reservations - wherever they are in the world and at a time that is convenient.


Need to stay in touch with the office? Responsible for your business’ social media updates? Just can’t wait to post a selfie? No problem, all visitors to the NEC can connect to WiFi across the entire venue completely free of charge. If you’re unsure how to connect, or experience any difficulties, just head to our Visitor and Business Centres and we’ll get you surfing the web in no time.


Utility Week Live visitors can now take advantage of a wide range of discounts both before and during their time at the NEC Birmingham, saving you both money and time. This includes:

  • 25% off Virgin train travel to Utility Week Live 2018
  • Up to 15% off Avis car or van hire
  • Pre-paid parking includes exclusive food & drink discounts
  • Helpful information on the venue and the wider NEC Campus

Click here to take advantage of these offers:


We know you’re going to be busy while at the NEC. Whether you’re looking for breakfast, lunch, snacks or dinner, the NEC has something for you. View the latest offers and a selection of what is on offer at

Eating out
Located on the NEC site, adjacent to the Genting Arena,  Resorts World Birmingham is one of the most exciting retail & leisure developments to arrive here in the UK. It joins a family of Resorts World destinations located across Asia and the USA, Resorts World can be found in Singapore, Manila, Hong Kong, Kuala Lumpur and New York. You can now experience the magic first hand here at the NEC – now a truly 24/7 leisure destination.


There are a host of cash points located around the NEC (many are free, some charge). There is also a NatWest bank by hall 4 in the Piazza, which is open Monday to Friday 09:00-16:30 (Wednesday 09:30-16:30).


Visitors from every faith have always been warmly welcomed at the NEC. There is a chaplain available for consultation and support, and also a popular multi-faith prayer room, available in the Piazza or Atrium. Inside the room you’ll find washing facilities, prayer mats and holy books, many of which have been generously donated by representatives of local faiths. The NEC are also happy to put you in touch with local faith leaders and places of worship, just call the NEC's chaplain on +44 (0)121 767 2911.


When visiting an event, the last thing you need is excess baggage. So why not drop off your bags, coats and luggage at the NEC's cloakrooms, which can be found adjacent to the halls. Items are charged at £1 each. In the interests of safety and security, overnight storage is not possible. Sorry.



We and the NEC are fully committed to ensuring accessibility to every visitor, all the time. The NEC have teamed up with the experts over at Bartrams to ensure they have a fleet of mobility equipment available to hire on a first come, first serve basis. We therefore recommend booking early to avoid disappointment, so please call Bartrams booking line on +44 (0)1353 653 752 (Mon – Fri 09:00 – 17:00). Visit Bartrams website at

Further details on disabled services at the NEC can be found at


The NEC offer secure mobile charging units in the Piazza and Atrium. Compatible with most major models, charging costs £1.50 for 30 minutes, £2.00 for 50 minutes or £3.00 for 90 minutes. If you’d prefer to keep it old school and make a quick call home or abroad from a payphone, you’ll find several located in the Atrium (Halls 6-20) and the Piazza (Halls 1-5).

Need to post an urgent letter or send a parcel? Don’t worry, we have a number of post-boxes at the NEC and collections are made daily. We can even weigh your package and supply the stamps if you need us to, just head to our Visitor and Business Centre. There’s also a post office located at Birmingham Airport, which can be accessed from the NEC on foot via the free air-rail link.


If you are not a British citizen or a national of a country in the European Economic Area (EEA), you will require a visa to travel to the United Kingdom.

Utility Week Live does not provide visa invitation letters for prospective visitors under any circumstances. If you require further information regarding visas please visit the UK Border Agency website or contact your local Embassy.


  • The best industry exhibition I have ever been to. Thought provoking, interesting, good networking, with a positive feel to the whole event… it was excellent!
    Jacob Tompkins OBE
    Managing Director, Waterwise
  • A great two days of showcasing innovation
    UWL17 attendee



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