Ana Maria Millan
Ana is a Policy Manager at the Consumer Council for Water (CCW). She has worked in the water sector for over 20 years in academia, consultancy and policy making. Ana’s main interests are demand management, climate change, the water environment and helping people to understand why saving water matters and how to change their behaviour.
She has a BSc and MSc in Civil Engineering from Universidad de los Andes (Colombia) and a PhD from Newcastle University,
17-May-2023CUSTOMERS AND TEAMS STAGEDemand reduction: the science of behaviour change