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A challenge-driven 48-hour live hackathon taking place on the show floor at Utility Week Live, the UK’s utilities event.
 Up for the challenge?

The hackathon will demonstrate the power of creativity and technology to solve the challenges of disruption. One of these challenges for utilities – the energy and water businesses providing essential services to homes and businesses – is how to identify and support vulnerable customers.

These customers may be vulnerable because they are in financial difficulties, or because illness or other personal circumstances mean they require priority if the lights or the water supply go off. They may be vulnerable for the long term, or for a short period of time.

In this unique opportunity, you'll spend 24 hours on the expo floor (with break for some sleep, of course), designing and building prototypes to help utilities work with these vulnerable customers. Best part? If selected to take part you'll be paid £600 for your time.


Supporting customers who find themselves in vulnerable situations or circumstances 

How can we encourage customers who find themselves in in vulnerable situations or circumstances to sign up for the support and services available to them, and to ensure they only have to sign up once to access multiple services?

Identifying customers who find themselves in vulnerable situations or circumstances

How can we use data, information and other signposts to identify customers who find may find themselves in vulnerable situations or circumstances, before those circumstances become severe or extreme?


Applications are open until 23:59 on March 4 2018.

Please make sure to read the Code of Conduct and FAQ below before applying. 


Code of conduct

The environment we're creating
We believe that everyone has the right to be in a safe and welcoming environment when attending our event

Be kind as respectful to others
Commit to helping each other, respect your environment and people around you, and set an example for what you want to see in the developer community.

What we will not accept
No violence, no harassment, no discrimination, and no inappropriate imagery or content. If what you’re doing is making someone feel uncomfortable, that counts as harassment and is enough reason to stop doing it.

If someone says stop, stop.
This goes for anything, but let's use this as a chance to talk about photography. Photography is encouraged, but other participants must be given a reasonable chance to opt out from being photographed. If they object to the taking of their photograph, comply with their request. It is inappropriate to take photographs in contexts where people have a reasonable expectation of privacy (in bathrooms or where participants are sleeping).

No one is above the rules
Staff, sponsors, partners and clients are also subject to the anti-harassment policy. In particular, sponsors should not use sexualised images, activities, or other material. Sponsor representatives (including volunteers) should not use sexualised clothing/uniforms/costumes, or otherwise create a sexualised environment.

If you aren't happy, tell us
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of hackathon staff immediately. Our staff will be happy to help participants contact any local security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the hackathon. We value your attendance.


Who are we looking for?
Interested software developers, electronic engineers, designers (UI, UX), researchers, psychologists and those with experience with the themes. Essentially, if you're interested, apply!

Who owns my project?
The organisers of Utility Week Live do, as you are being paid for your input. Consider this a paid piece of work, where the work is to take part in a hackathon.

How much will I be paid?
A total of £600 per hacker for the duration of the hackathon (you'll be contracted to attend both days, and expected to build/present a project). This is inclusive of any VAT you may charge.

Will I be expected to do more work, given the cash incentive?
Just a one-hour call pre-event with other attendees to share any ideas/questions. Post-event you'll be expected to write a reasonable README (we'll give you a template) and transfer your GitHub project repository. That's all!

What are you expecting to be built?
A prototype of an idea. We'd love to see a working technical prototype, but for some projects this may be a design mockup.

Is there a max team size?
You can work alone or in pairs, so yes you can work in a team, but the maximum size is two.

Will my travel, accommodation or food be reimbursed?
No. We will provide lunch, snacks and drinks throughout the event. We won't be covering travel or accommodation for this event.

Am I expected to stay overnight?
This is 100% up to you. We'll have airbeds available, but we also appreciate that you may want to leave the venue and sleep elsewhere. You are responsible for sourcing alternative accommodation.

What are the age restrictions on this event?Applications will only be considered if you are at least 18 years old.

More questions?
No worries - fire them over to kvn@lws.io


  • The best industry exhibition I have ever been to. Thought provoking, interesting, good networking, with a positive feel to the whole event… it was excellent!
    Jacob Tompkins OBE
    Managing Director, Waterwise
  • A great two days of showcasing innovation
    UWL17 attendee







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