Deploying inclusive and accessible flexibility services for domestic customers

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While scaling up energy flexibility it is essential to bring all customers on the journey and ensure vulnerable customers benefit from energy flexibility savings. Join this session to gain insight into the latest updates, best practice and lessons learnt from domestic flexibility and protecting vulnerable customers.

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Chair welcome and introduction
Claire Miller, Mobility & Energy, Advisor, Innovator, Engineer - Tellegen

Flexibility for All? Inclusive flexibility through the lens of ‘flexibility capital’
Michael Fell, Senior Researcher - University College London and Nesta

Inclusive smart solutions: making flexibility accessible to the widest range of consumers
Rebecca Sweeney, business lead - home decarbonisation - Energy Systems Catapult Ltd

Unlocking benefits for communities and vulnerable households through Virtual Power Plant and Vehicle to Grid schemes
Andrew Ross, Founder and Director - Centre for Energy Equality

Unlocking the flex potential of domestic decarbonised heat – Insights from Project EQUINOX
Alex Jakeman, Associate Director - Guidehouse