Deploying inclusive and accessible flexibility services for domestic customers
20 May 2025
Energy Flexibility Stage
Sponsored by:
While scaling up energy flexibility it is essential to bring all customers on the journey and ensure vulnerable customers benefit from energy flexibility savings. Join this session to gain insight into the latest updates, best practice and lessons learnt from domestic flexibility and protecting vulnerable customers.
Chair welcome and introduction
Andrew Ross, Founder and Director - Centre for Energy Equality
Michael Fell, Senior Researcher - University College London and Nesta
Unlocking benefits for communities and vulnerable households through Virtual Power Plant and Vehicle to Grid schemes
Andrew Ross, Founder and Director - Centre for Energy Equality
Unlocking the flex potential of domestic decarbonised heat – Insights from Project EQUINOX
Alex Jakeman, Associate Director - Guidehouse
Crowdflex and Plug in to Win: encouraging customers to plug in their EVs and participate in flex
Russ Morgan, Head of Commercial Innovation - Ohme