Can energy flexibility solve the energy cost crisis?

The cost-of-living crisis has dominated public debate over the last two years with utilities working to support vulnerable customers. Flexible energy provides an opportunity to empower customers to manage the affordability of their energy make savvy choices on their energy use. Learn how we can ensure customers have a positive experience with flexible energy and are protected.

Chair introduction
Adam John, Utility Week

Do consumers need flexibility?
Peter McClenaghan, director of infrastructure & sustainability, Consumer Council (for Northern Ireland)

Making flexibility work for consumers
Andy Sage, head of propositions & partnerships, E.ON Next

Calling time on a passive relationship with consumers
Nicola Wilson, OVO