Winning hearts and minds- how to gain public trust

Utility network and retail companies need to regain trust from consumers to gain legitimacy as they lead the charge on net zero, environmental improvements and decarbonisation. To deliver the new infrastructure required at pace and influence consumer behaviour, the industry must minimise public back lash and win the hearts and minds of citizens. 
Join this interactive session to uncover: 

• How to change peoples’ perceptions
• How to ‘lean’ into challenges
• How to build points of connections with customers and citizens