Vyntelligence unveils world-first agentic video intelligence to re-imagine frontline work and deliver total asset optimisation

London, UK – 16 May 2025 – Vyntelligence (Vyn®) today marks a historical milestone by unveiling Agentic Video Intelligence. This first of its kind technology is set to revolutionise field operations and customer experience with autonomous, intelligent workflows.

 

This comes at a time when the UK is preparing to invest £700 billion in infrastructure and assets. From the UK’s AMP8 regulatory cycle, Clean Power 2030 Action Plan, and continued investment in grid and mains upgrades, infrastructure remains the backbone of the UK’s Net Zero transition.

 

But with critical skill shortages and trillions in physical assets to deploy and maintain, legacy systems and processes are no longer fit for purpose. Paper trails, form-filling, and fragmented workflows slow down the very teams tasked with delivering the future of infrastructure. This demands smarter delivery – safer, faster, greener. Vyntelligence is rewriting the playbook.

 

Unveiled at Utility Week Live, Agentic Video Intelligence replaces outdated interfaces with the most natural one: video. Using video, frontline teams and even consumers can now “show and tell”. No more forms, no more friction. Problems are captured, connected and closed in real time, with Vyn® AI agents orchestrating work without delays.

 

Vyn® System of Video Agents include Vyn® Quality Agent, Vyn® Safety Agent, Vyn® Job Admin Agent, Vyn® Triage Agent, and Vyn® Collaboration Agent. These work together to ensure Right First Time delivery, boost safety through real-time awareness, eliminate admin, and speed up fault triage. They also connect teams across design, maintenance, and asset health – turning fragmented workflows into seamless action. Together, Vyn® AI Agents simplify and speed up the frontline work.

 

Already trusted by 90% of top UK utilities, telco and retail enterprises, Vyntelligence offers these intelligent workflows built on years of verticalised, ethically sourced - user generated video data and rich context awareness that deliver dashboards and insights at the edge.

 

“We’re proud to partner with the world’s leading infrastructure providers and their ecosystem partners to build the data and asset intelligence backbone for a smarter, more resilient future,” said Kapil Singhal, co-founder and CEO of Vyntelligence. “With Agentic Video Intelligence, we’re transforming how work gets done in complex, underserved environments, making insight accessible where it’s needed most and where we have severe lack of expert resources. For the first time, frontline teams can simply show and tell with Vyn®. Vyn® enhances process efficiency by acting as a virtual on-site expert. Leveraging the high information density of video, Vyn® AI can watch, listen and interpret. Through integrations, it tracks status changes, while smart search and prompts provide access to relevant information about a site, asset, or specific moment.“

 

Vyntelligence continues to deliver on its stated purpose of simplifying and speeding up frontline work, carefully balancing people, profit and the planet. Building Happier Customers, Contractors and Colleagues.

About Vyntelligence: 

Vyntelligence (Vyn®) is the market-leading Agentic Video Intelligence Work Platform, designed for customers, contractors and colleagues. Vyn Simplifies and Speeds up work with short video data capture and Agentic Video Intelligence.

Top 80% of UK utilities, telecoms, and retail clients use Vyn®, creating trusted engagement by simplifying and speeding up work to optimise asset life cycles. 

Vyntelligence powers collaboration across multibillion dollar worth of assets. Vyn® harnesses insights from 200+ contractor firms, thousands of colleagues and millions of retail consumers. Vyn® purposefully balances profit and the planet by saving field visits, upskilling people and making lives safer at work.

Vyn® turns field videos — prompted before, during, and after work — into automated workflows, such as invoicing and work instructions. Its AI-driven insights help businesses improve pricing accuracy, speed up delivery, ensure safety, and maintain compliance.

As a pioneer in Video Intelligence, Vyn has the largest expertly-curated short-video knowledge base, integrating advanced Generative AI models across video, vision, and speech.

Vyn® is proud to partner with game changer clients, such as EDP, Total Energies, Cadent Gas, Scotia Gas, Suez, Northumbrian Water, Severn Trent, Openreach, Vodafone, and UK Power Networks.

Recognised as a Gartner Cool Vendor 2023, Vyn holds US patents for Smart Data Capture and AI-driven insights.

Vyn® SmartVideoNotes® and Vyntelligence are registered trademarks of humanLearning Ltd.

For enquiries please contact: isha@vyntelligence.com