BD Portal - Non-household data services: Utilities

Proactive monitoring across the end-to-end customer journey

• IDenteq’s Business Data Portal enables proactive monitoring of a full customer base to identify if a COT has occurred, or if a new occupier has started trading from a previously empty property.

• Each week the full list of supply point addresses can be loaded into the Business Data Portal. These will then be checked against 16 data sources to correct address details, add contact info and understand if an occupier can be identified

• BD Portal will cross-reference the data from each of these data sources to identify and score the highest-confidence customer and

compare this to the customer being billed by the user.

• Using 8 targeted modules, users can fix address quality issues and proactively work changes in their data sets relating to ownership, occupier, contact details, and circumstances. Simplifying the COT process, maximising collections and minimising risk.