Adam John
Utility Week
Adam John joined the Utility Week team as a Reporter in 2018, reporting on the energy retail sector. In 2023 he became Deputy News Editor. Prior to joining Utility Week he was a Multimedia Reporter for a local news website in Kent.
Sessions
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21-May-2024Customer, Culture and Workforce StageHelping customers to adopt low carbon technologies
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21-May-2024Customer, Culture and Workforce StageEnsuring consumer trust
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21-May-2024Customer, Culture and Workforce StagePrepayment meters, social tariffs and innovations in billing
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22-May-2024Customer, Culture and Workforce StageData and digitalisation- new approaches to customer service
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22-May-2024Customer, Culture and Workforce StageIdentifying and supporting vulnerable customers in times of crisis
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22-May-2024Energy Flexibility StageCan energy flexibility solve the energy cost crisis?