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Emily Thornton

Emily Thornton

Water Efficiency Programme Co-Ordinator, Northumbrian Water
Emily Thornton is the Water Efficiency Programme Co-Ordinator at Northumbrian Water, delivering customer-focused consumption reduction projects in both the household and non-household space. Emily joined the company in 2023 and started overseeing household water efficiency projects, before expanding into the new business process of non-household water efficiency. She has worked on creating the business demand reduction strategy for Northumbrian Water, designing lean funding routes and collaborative projects with retailers, as well as leading innovative trials exploring new products and behaviour change methodologies. Emily is currently upscaling Northumbrian Water’s high user programme to more than quadruple the capacity for household customer water efficiency, alongside rolling out the new business demand strategy for the five-year AMP8 reporting period.
Sessions