Education and engagement for resilient and sustainable utilities

19 May 2026
Customer and Communities Stage

As the public debate around net zero intensifies and securing future water supply is at the top of the agenda, networks need domestic and non-domestic customers to engage with the water and energy system. This session will explore how to deliver buy-in through transparent communication, tailored education and community engagement. Understand how to empower customers with the knowledge and tools they need to actively participate in building a resilient and sustainable utility network.


Chair welcome and introduction
Adam John, Deputy News Editor - Utility Week

Successfully bringing consumers with us on the net zero journey
To be announced

No one gets left behind: turning live data into cleaner choices
Ella Moorey, Group Sustainability Lead - Utilita

Talk title to be advised
To be announced

Talk title to be advised
Simon Fosbraey, Clean Rivers and Seas Taskforce - Southern Water

Chairperson
Adam John
Adam John, Deputy News Editor - Utility Week
Speakers
Ella Moorey
Ella Moorey, Group Sustainability Lead - Utilita
Simon Fosbraey
Simon Fosbraey, Clean Rivers and Seas Taskforce - Southern Water