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Inclusion and equity in flexibility
Creating flexibility markets that are accessible is critical to scaling and enabling all customers to have more control over their energy bills. This session delves into how to best consider all energy users when designing flexibility products to avoid a two-tier system and ensure an equitable marketplace.
Chair and introduction
Rob Hakimian - Utility Week
Inclusive flex: closing the retrofit gap
Ella Pinder, Manager – Customer Vulnerability - Norther Powergrid
Equitable approaches to heat with heat pump flexibility from pilot to BAU
Luke Harker, DSO Engineer - National Grid Electricity Distribution
Laurence Hunter, Innovation Engineer - National Grid
Unlocking flexibility for all
Becky Sweeney, Business Lead - Home Decarbonisation - Energy Systems Catapult
Chairperson
