Speakers

Jo qualified as a chartered accountant while working in private practice. She joined the Finance team at Scottish and Southern Energy in 1998, before moving to join Scottish Water in 2002. In 2006, she was seconded to Business Stream to create the governance framework, funding structure and strategy for the new business in preparation for the retail market opening to competition. Jo became Finance Director of Business Stream in 2006 and was appointed Chief Executive in October 2014. During Jo’s time as CEO, she has led the successful delivery of the company’s growth strategy, helping cement Business Stream as one of the leading players in the UK water market. This has included two acquisitions of scale and securing a number of high profile, multi-million pound contracts. Jo has also held various external Board and senior level positions helping to drive market improvements for business customers, including sitting on the Strategic Panel which was set up to provide strategic direction to improve non-household customer outcomes, and being appointed as a Non-Executive Director for both the market operator (MOSL) in England and the Central Market Agency (CMA) in Scotland. Jo is passionate about driving positive change for the environment and society as a whole. This belief led her to introduce the business’ purpose-led vision to make a positive difference to its customers, its people, the environment and local communities in 2019. Jo co-chairs the Business in the Community (BiTC) Scotland Advisory Board, a business-led membership organisation dedicated to promoting sustainable business practices.