Nikhil Gupta
SVP & Head of Business Development, Analytics, UK & Europe
,
WNS, Part of Capgemini
United Kingdom
Nikhil Gupta is Senior Vice President and Head of Business Development, Analytics for UK & Europe at WNS, part of Capgemini. With over 17 years of experience in analytics, strategy consulting and AI-led transformation, he helps utilities organisations harness data and predictive insights to improve customer engagement, affordability and debt management outcomes. His work focuses on translating analytics into scalable operational action that strengthens customer support, resilience and long-term trust.
Sessions
-
Bridging the affordability gap19-May-2026Customer and Communities Stage