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Utility Week Live


Our Collaborate Exchange smaller peer-to-peer discussion sessions will allow our audience to have a conversation around a particular theme. These small group (20 participants), peer-to-peer meetings will offer an additional opportunity to share views on key challenges facing the sector.   

For each session, we will set out 3-4 questions to allow the audience to:

  • Consider prepared questions for each session
  • Bring the participants' own experiences, learnings and expertise to share with the group
  • Work together to build answers to the questions with the group
  • Add thoughts, feedback, and solutions to the whiteboard/flipchart/noticeboard

Each session will be lightly moderated – and participants should come prepared to share their experiences with their industry peers to work through the key themes in the sessions. 

*Sessions are application only and subject to session capacity. Sessions will be held in-person, in the Collaboration Space.

16 May 2023
  1. Collaboration space

    Sponsored by:
    Airbus Protect

    From nuclear power plants to regional water supplies, operators of critical national infrastructure are faced with ever increasing cyber threats, compliance requirements and budget hungry activities. However, they must remain vigilant to the threat of cyber attack - could you spot the risks in a real-world scenario? 

  2. Collaboration space
    Smart meter data will need to be connected in near-real-time to enable sophisticated energy communities and new energy services, and to reflect medium to long-term demand for net-zero emissions. Are today’s meters and wider infrastructure fit to support these needs? 
  3. Collaboration space

    Flexibility is vital to deliver a low cost and low carbon energy system. Variable wind and solar generation needs a flexible demand-side to balance the system. Deploying flexibility avoids spending billions of pounds overbuilding generation and reinforcing networks. This is a huge opportunity for consumers to lower their bills. It is also a huge opportunity for technology, finance and energy companies to provide the solutions which unlock flexibility.

  4. Collaboration space

    Facilitated by:
    Google Cloud
    Join this workshop to tackle the following questions:  

    • How can records (such as PSRs) be improved by collaborating with other organisations and key stakeholders?  
    • How can complete records improve service and value? What can the power of analytics unleash when combining current records with other publicly available datasets? 
    • How can organisations and at-risk customers benefit from analytics and insight? 
    • How can predictive analytics improve service and performance? 
  5. Collaboration space
    Tightening environmental regulations have added urgency to the need for innovative ways to reuse waste and improve resource recovery. This session explores what has been successful and how the sector is responding to targets set by the Environment Agency. 
17 May 2023
  1. Collaboration space

    Facilitated by:
    Google Cloud

    Join this session with Google Cloud’s security experts to discuss your challenges, explore the latest trends in cybersecurity, gather insights from peers and experts, and learn how to defend your business with frontline intelligence and cloud innovation. 

  2. Collaboration space

    Sponsored by:
    National Grid
    Climate change is here. Beyond doing everything we can to cut emissions, we must adapt our energy networks both old and new to ensure we can maintain resilience against a more challenging external threat landscape from natural climate events.

  3. Collaboration space
    Are you wondering how to make improvements for your vulnerable customers without it costing the earth?  Do you want to reduce inbound demand, call durations and complaints too?  Carolyn of Delehanty Consulting will share her experience of using Inclusive Service Design to make improvements which benefit customers, colleagues and the commercials alike.
  4. Collaboration space

    Sponsored by:
    Sense ReplyCloudwick
    Join this session to discuss: 

    • The imperatives for open data and the benefits it offers 

    • The vision for open data across utilities 

    • Success stories and challenges 

    • The role of guard rails and regulation  



Utility Week Live (21-22 May, NEC, Birmingham) is the energy and water industry’s biggest annual event. UWL will offer a host of new zones, features, and unmissable content designed to accelerate delivery - to a digitally enabled net zero future. Register FREE today.